Marketing Process steps

In a dynamic business environment, the marketing process is essential for every activity. It is so incredible that it helps to gain success in a short period. Several steps help companies to achieve their goals as marketing processes. It has several benefits, but you need to use it correctly.

Marketing is the elevation of brands to connect with potential customers using the internet and other forms of digital communication. It includes multiple communication channels like email, social media, and web-based advertising. It is a combination of text and multimedia messages as a marketing channel.

The marketing process refers to the activities and tasks required to market a product or service to satisfy a target or defined group. When you talk about effective marketing, it is critical to have accurate and timely data available. It helps businesses to make decisions rapidly to maximize their return on investments.

Every company’s marketing department varies in size, and they usually keep the exact process under a lock and key. But we can speculate the general process used to create a campaign, such as an email blast or printed piece.

What is the marketing process?

The marketing process is a complete and step-by-step process that constitutes product planning and customer satisfaction to their end product. It is a chain of actions and program execution performed by the marketing team to satisfy the end-user.

It is a methodology that describes the different activities involved in the marketing initiative’s development. Knowing the steps of the marketing process is crucial for any business owner. By learning how marketing works and keeps your business moving in the right direction, you can make better decisions about your marketing strategy.

Let’s see how this process starts from the company and ends at customer satisfaction. Let’s dive into the primary steps involved in the company’s marketing process.

Here are the Five Steps of the Marketing Process:

The first and fundamental step of the marketing process is identifying and understanding the customer problem. According to that, they make different strategies based upon that identification. And lastly, execute a good plan to get maximum results.

Let’s discuss these steps in detail.

  • Identification of Customer Needs.
  • Develop a primary strategy.
  • Decision making.
  • Plan execution.
  • Final result and product delivery.

Step 1) Identification of Customer Needs

Need identification and understanding are the keys to the success of any business. Here, you must collect the information to execute the following steps. This step can also be called marketing research. You need to perform this research to get information about

  1. The Business
  2. Your Target Audience
  3. The Product You are Marketing
  4. Your Competitor

The information you acquire during this research will be the base foundation data. It will guide you to build a marketing strategy and a marketing campaign.

You must also consider both the company and the customer’s budgets. You can’t just put a ridiculously high-cost tag on the product and expect people to buy it. Maintain a variety in your items and their prices.

Step 2) Develop a Basic Strategy and Plan

Once you have collected all the information you need, you can move further for the marketing process, and you can start by creating an intrinsic marketing strategy like:

Marketing Goals

Marketing goals are the marketing objectives that you want to achieve through your marketing campaign. Every business product is unique, so are its goals. Strategy planning without a clear goal will end up in disappointing results.

Marketing Strategy

Once you set a clear goal for marketing, it’s time to build the strategy around it. If you have an online business, then this strategy must include:

  1. digital marketing
  2. content marketing
  3. social media marketing
  4. offline marketing like banners
  5. ads in newspapers
  6. using different marketing channels

Marketing Plan & Create Identities

After making a strategy, it’s time to build a well-documented action plan. It will cover all the marketing process steps with marketing activities and their respective timelines. The very first step while executing it is to create identities. Here, make your business’ digital identities, like a business website, mobile app for your business, blogs, and articles. These are the primary places where your customer will reach out to you for buying your services. Before moving to the next steps of your product’s promotion, you must create these platforms so that your promotion strategy goes as planned.

Step 3) Decision-making

Once you have a clear goal and create a strategy accordingly, it’s time to make some decisions while developing the marketing plan. While making a decision-based plan you must consider the following points.

  • Overall Marketing Budget
  • Product specifications
  • Product development changes in future
  • Product promotion channels
  • Deadline for Product launch

When you think and cover every point listed above while creating a plan, you will exactly get to know what product you are marketing and the actions you need to take to make a successful campaign.

Step 4) Plan Execution & the Promotion

Once you have documented your plan draft, it’s time to execute it. While performing the plan, keep these things in mind:

  • Boost your interest
  • Develop your skills
  • Activate your passion

You must, however, make your plans simple to execute. Specify what you’re doing and concentrate on making the most of it. Execution is a close connection to the development process. Believe in yourself and your expertise, and in what you want to achieve, and it’s the most critical step in the marketing process.

After the plan execution process, it’s time you should start promotion. You must create a sample product with limited functionality and promote it to your platforms that we have discussed earlier. That is your business website, blogs, articles, and mobile app. This promotion will generate relevant traffic to your website for the same sample.

  1. Search Engines
  2. Display Network
  3. eCommerce Portals
  4. Social Media
  5. Email
  6. Messaging
  7. Affiliate

These are some options you can use for your promotion. These all are known as digital marketing channels that you’ll use to market your primary digital identities (website, blog, or app). Some of the channels mentioned above have sub-channels and networks.

Step 5) Product Delivery and Promotion

Your product is all set to go live. You may now successfully launch it into the market and await feedback. Don’t keep your hopes high of all good feedback for your product. Allow the critics to point out your flaws. Allow only favourable feedback to enthrall you.

You should be prepared for any form of response once you’ve delivered the results to the market. Negative reviews, on the other hand, should not discourage you. Instead, they might help you enhance your product quality in the future.

Once you have launched your product in the market, it’s time to promote it on different marketing mediums. You can start by tracking your progress after you’ve created your chief digital identities and started advertising them through various digital marketing platforms. Analyzing is similar to examining the results of your digital marketing efforts. You’ll get data for your main digital identities, as well as the channels through which you promoted them.

The website/blog/app’s analytics is significant for any organization. For generating analytics of your key digital identities, Google Analytics is extensively used. Google Analytics report is divided into four sections:

  • Audiences
  • Acquisition
  • Behaviour
  • Conversion

And with this google analytics report, you can track your overall marketing campaign, and make necessary changes by the time being to make successful marketing.


The marketing process is an important task for any business. The process helps you not only to know where all your customers are coming from and where they will go once they leave your business but also allows you to bring new customers into the fold. As such, marketing processes are not only helpful but necessary in helping you achieve certain growth and sustainability goals.

Different businesses, even a single company, need to take different steps in the marketing process. If you are trying to find out how to market your business, try using this above-mentioned guide as a basic outline of what steps work best for you.

Marketing can be very time-consuming and even costly, but as we have just discussed, in the end, it is all worth it. May it be a product or service, some set marketing to attract potential clients. Not only useful but also helps you grow your product.

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